Maintenance Requests

Tenants wanting to MAKE A MAINTENANCE REQUEST or report a problem in the
property have the following options available:

  1. Call our 24-7 MAINTENANCE HOTLINE at 877-267-1966
  2. Use your TENANT PORTAL to report the issue to us for our attention.
  3. EMAIL your request or concern to us at office@redroofrentals.com
    (Attaching photos of issues needing attention is recommended and greatly facilitates getting your maintenance issued taken care of!)

If you are having an emergency situation with the property then call the HOTLINE only, as soon as possible, at 877-267-1966.

If you are having a personal emergency then call 911.