Maintenance and Property Inspections
We know that a well-maintained home results in quicker rentals, lower turnovers, and in general, happier tenants! We offer our residents a secure portal to submit all maintenance issues, which can be accessed online with a simple click. Our Vendors are trustworthy and very quick to respond. We coordinate and communicate with the tenants, with you, and vendors for our maintenance scenarios. Protecting and maintaining your home and your investment is a top priority for us.
Vendor bills and receipts are emailed monthly with Owner Statements and are also available through our online Owner Portal.
How this benefits you:
- We offer quality repairs at competitive prices
- You can rest easy knowing your home is protected nights, weekends and holidays
- Accurate billing so you can keep track of your investment
- Prompt response to protect your property and keep your tenants happy
Get started with your FREE RENTAL PRICE ANALYSIS by completing the form .
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Owner or Renter?
As Your Pierce County Property Manager, We Take Care of Everything.
Marketing
Full-Service Leasing Support That Starts Strong
Good management starts before a tenant ever moves in. One of the most important parts of our work is full-service leasing support that helps owners avoid the expensive consequences of poor placement. We use stronger screening and filtering tools to improve tenant quality and support longer-term placement.
That upfront work matters because the wrong tenant can create missed rent, property damage, turnover costs, and constant frustration. The right tenant helps create stability, predictability, and a better ownership experience overall. We focus on finding qualified residents who are a strong fit for the property and the lease expectations.
Our leasing process is designed to support:
- Better tenant screening outcomes
- Faster placement with the right fit in mind
- Clear lease setup and expectations
- Vacancy reduction strategies that protect income
- Stronger long-term occupancy management
This is where our experience pays off. We know how to position homes competitively, evaluate applicants carefully, and move the process along without cutting corners.
Tenant Screening
Residential Property Management Built Around Responsiveness
A lot of owners come to us after working with companies that were hard to reach, slow to act, or too detached from what was happening at the property. That is not how we operate. Our residential property management approach is built around responsiveness because rental issues rarely improve when they sit.
We're known for resolving property and tenant issues quickly. When something needs attention, we do not disappear behind voicemail or pass the issue around endlessly. We stay on it. That responsiveness helps tenants feel supported, helps owners stay informed, and helps prevent minor issues from turning into expensive ones.
Our day-to-day property management services include:
- Rent collection support
- Property inspections and maintenance coordination
- Tenant communication coordination
- Lease compliance monitoring
- Ongoing landlord support solutions
- Financial reporting and owner distribution statements
Each of these pieces matters on its own, but together they create a much stronger ownership experience. Good management is not about one big thing. It is about handling the routine details consistently and well.
Rent Collection
Our property managers make sure you get paid on time, every time. You no longer have to worry about rent showing up in your bank account because we take care of everything so you have to worry about nothing. Trust our Tacoma property management company to hand rent collection and experience steady income!
Maintenance
Our Tacoma property management company conducts inspections upon move-in and move-out that include documentation of the investment property’s condition and ensure all maintenance issues are addressed in a timely manner. Our Tacoma property managers are even equipped to handle emergency maintenance requests any time of the day or night!
Financial Reporting
Better Cash Flow Starts with Better Systems
Most owners want the same things from their rental: steady occupancy, fewer surprises, stronger monthly cash flow, and better long-term return. We help support those outcomes with optimized rental market analysis, transparent pricing, and systems designed to protect income.
Our property management process supports financial performance through:
- Smarter market-based rental pricing
- Vacancy reduction strategies
- Careful tenant placement
- Timely collections and communication
- Clear owner distribution statements
- Portfolio performance optimization over time
That combination helps owners make more informed decisions while reducing the stress that often comes with trying to manage everything alone. We want your rental to function more like an investment and less like a constant source of disruption.
Guarantees
Experience That Helps Owners Avoid Costly Mistakes
Our company was established in 2009, and we bring more than 40 years of combined investment property management and real estate sales experience to the table. That depth matters because rental ownership is full of decisions that affect income, turnover, liability, and long-term value.
Experience helps us evaluate pricing more effectively, handle tenant concerns with better judgment, and support owners with strategies that go beyond basic task management. We are not just here to collect rent and send out statements. We are here to help properties perform better over time.
That includes work around:
- Rental asset oversight
- Portfolio performance optimization
- Pricing guidance based on market conditions
- Occupancy management experts focused on retention and income
- Practical landlord support solutions grounded in experience
When a company understands both management and the broader real estate picture, it gives owners a stronger advantage.
you’re protected with our guarantees
Results Guarantee
With our results guarantee you don’t pay us until we show results! If we are leasing your rental properties for you, we do all the work upfront and you don’t pay us until you get a qualified tenant. That means we aggressively market and show your property, screen the tenants, handle all of the paperwork, and perform a move-in inspection...all before we get paid anything.
Leasing Guarantee
Red Roof Rentals guarantee states that if a tenant does not fulfill at least 9 months of a lease term, we will find you a new tenant for free.
30-Day Rental Guarantee
If we are unable to lease your home in 30 days or less we will give you ONE month of management free!
Pet Guarantee
For any pet that we approve, we guarantee our owners up to $1,000 in damage protection for any pet damage above and beyond what the security deposit covers.

